KONGA: BUSINESSES BEHAVING BADLY – CUSTOMER IS NOT KING (An Angry Note) by Agatha Aduro

I think Konga Online Customer service people are basically told in training; keep saying ‘Sorry’ till the customer gets tired, then it’s your choice to follow up on the complaint or not. Continue reading KONGA: BUSINESSES BEHAVING BADLY – CUSTOMER IS NOT KING (An Angry Note) by Agatha Aduro